Terms & Conditions

Introduction 

Welcome to Vital Glow Lifestyle. By accessing and using our website you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted over various networks.

2. Authenticity Guarantee

we take pride in providing 100% authentic cosmetics, skincare and fragrances. We source our products from trusted distributors and brands to ensure premium quality for our customers in Bangladesh.

3. Pricing and Payments

• All prices are listed in Bangladeshi Taka (BDT).
• We reserve the right to change prices without prior notice.
• Payments can be made via Cash on Delivery.

4. Shipping and Delivery

• We offer nationwide delivery across Bangladesh.
• Estimated delivery times are 7 business days, though delays may occur due to unforeseen circumstances.
• Shipping costs are calculated at checkout.

5. Return and Refund Policy

Due to the nature of cosmetic products and hygiene standards:

• Returns are only accepted if the product is damaged, defective, or incorrect upon arrival.
• You must notify us within 24 hours of receiving the item to be eligible for a return or exchange.
• Items must be unopened and in their original packaging.

6. Intellectual Property

All content on this site including logos, images, text and graphics is the property of Vital Glow Lifestyle. Unauthorized use or reproduction is strictly prohibited.

7. Limitation of Liability

Vital Glow Lifestyle shall not be liable for any skin reactions or misuse of products. We recommend performing a patch test before using any new skincare or cosmetic product.

8. Governing Law

These terms are governed by and construed in accordance with the laws of the People’s Republic of Bangladesh.